Answered on: November 9, 2018
Client
Do you provide comprehensive insurance for the rental? If yes, how much it will cost for the three days of car rental?
Agent
You may be offered the extra insurance during the online booking process
Client
It was not mentioned in the booking process.
Agent
If this insurance is not offered during the online booking process you can add it on arrival, then it will say the cost.
Client
I prefer to know before arrival the total cost, so that I could choose the suitable car rental companies.
Agent
Because you are a resident of Brunei it will not be offered to you from our insurance partner AXA. SO, you need to look here:-
Agent
At STEP2 of our 3 step online booking process, to the right of the car photo of your choice, is a link entitled "IMPORTANT INFORMATION". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed.
Agent
Each supplier will have a slightly different insurance offer, so check a few. These are payable at the desk on arrival so you can chose the level and how you spend.
Client
OK, I will read the important information.
Agent
In the case of the supplier you were looking at (OK RENT A CAR) this is their insurance options:-
Agent
Collision damage waiver (CDW): Includes 21% tax; Excess 900 EUR Complete cover package: 25 EUR per day. Minimum 50 EUR Maximum 325 EUR. Includes 21% tax Theft waiver (TW): Includes 21% tax; Excess 900 EUR Glass/Tyre waiver: 7 EUR per day. Minimum 16 EUR Maximum 80 EUR. Includes 21% tax Third party liability protection (TP): Includes 21% tax; Maximum Coverage 50,000,000 EUR The Excess Liability is the amount determined by the car rental supplier for which you can be held liable in case of damage/theft of the vehicle. Damage to or loss of tyres, windscreens, glass and undercarriage may not be covered by the CDW (Collision Damage Waiver). Please check with the rental agent at the desk. If you purchase the Excess Reimbursement Insurance from a third party, the main driver will be required to present their credit card at the rental desk in order for the car rental agent to authorize the deposit.